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I am Ben Lang an independent web conversion specialist with over 20 years of experience in IT and Digital and 12 years Conversion Rate Optimization (CRO) know-how. I provide a full analysis of your website conversion performance and the execution of tried and tested CRO optimization exercises through AB testing, split testing or MVT (Multivariate testing ) deployed to fix your online conversion issues. Contact me at https://www.benlang.co.uk/ for a day rate or catch up with me on LinkedIn

Use of Awards endorsement in web pages

In the past we've included any awards the company or product have attained based upon the assumption that they can only be a positive thing to have on the web page. Well I finally got around to measuring exactly what effect the use of an award logo had when added to a page. Basically I had concluded an earlier optimisation exercise on a landing page using Maxymiser and tweaked the winning page combination to show an award logo instead of the image of two people. I let the adapted test run for 3 weeks and the winning combination fell from a 9.96% uplift to minus 4.05% thus showing that the use of award imagery in this context was ineffective. Click on the image below to enlarge for a summary of what happened.